In what feels like a long time ago, Microsoft released Office 2016 which includes the Outlook client. In the 2016 release of Outlook, Microsoft introduced a new feature called Mentions.
For anyone who is a user of Twitter, Facebook or other social media platforms, the notion of a mention will not be something new. For those two are not familiar with these platforms, a mention is the process of name-dropping somebody within a message. The objective of a mention is to draw the attention of somebody to something. An example of this could be during an email exchange between two parties, introducing a third party to the conversation. This could be to ask the third party to respond to a specific question.
One of the reasons I really like mentions is due to the misuse of To and CC fields in an email today. In an idyllic world, messages sent to you require your action or consultation. Messages which you are copied on (CC) are sent for informational purposes. In theory, you should be able to delete any message you have ever been copied on and nothing would be lost. The CC field takes its name from traditional carbon copy paper where writing on one piece of paper would press through multiple layers; these were very useful for sales order paperwork or contracts where multiple parties need a copy of one document.