Error Launching AD RMS Console

Early last week, I encountered a problem with logging in our AD RMS (Active Directory Rights Management Services) production environment which is preventing us from generating reporting and RMS usage statistics. After speaking with Microsoft Premier Support we determined that our AD RMS Logging database was missing some of the stored procedures required to generate the reports.

I decided to do an install of AD RMS in our test lab environment so that I can simulate the reinstallation process to resolve the problem as Premier Support have recommended and I ran into a wierd issue.

Once the installation of the AD RMS role successfully completes, you will natrually try and launch the AD RMS console to check your new installation, however that won’t work. Doing so will result in a HTTP 401 Unauthorized error. To resolve the problem, you need to log off the server and then log on again. This will then grant you the necesarry tickets to access the AD RMS console and manage the new installation.

richardjgreen

Richard works as a Cloud Consultant for Fordway Solution where his primary focus is to help customers understand, adopt and develop with Microsoft Azure, Office 365 and System Center. Richard Green is an IT Pro with over 15 years' of experience in all things Microsoft including System Center and Office 365. He has previously worked as a System Center consultant and as an internal solutions architect across many verticals. Outside of work, he loves motorbikes and is part of the orange army, marshaling for NGRRC, British Superbikes and MotoGP. He is also an Assistant Cub Scout Leader.